VOIP-Pros Workforce Management
Scheduling, Forecasting, and Adherence
“On Demand” for VOIP-Pros Contact Center
What is Workforce Management?
VOIP-Pros Workforce Management puts all of the scheduling, forecasting, and adherence tools managers need in one place, so they can focus more on what matters: giving their team the intelligent, data-driven support and coaching they need to reduce costs and deliver an outstanding experience for the customer.
It’s Never Been Easier To
Communicate & Collaborate
VOIP – Pros is a comprehensive Unified Communications as a Service (UCaaS) solution with a built-in browser-based softphone, fully integrated mobile app, and complete capabilities for business communications and collaboration.
Keep employees connected and stay productive whether onsite, remote, or on-the-go, with calling, voicemail, presence, chat, video, meetings, & collaboration—all available in one, unified tool.
Future-proof your business — offer Unified Communications and become the “one-stop-shop” for all your customers’ communication & collaboration needs.